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Why Uplink Service area About Contact Reach us (931) 526-6010

Technology that works.
Support you can trust.

Uplink brings professional-grade IT support to small businesses, churches, clinics, and organizations across the Upper Cumberland. We cover the whole stack: endpoints, networks, security, cloud platforms, backup, and phones.

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60+ miService radius
After-hoursEmergency support
LocalOn-site team
What we work with every day
Microsoft 365Google WorkspaceWindows ServerActive DirectoryNextivaTeamsHosted PBXUbiquitiMerakiNetgearpfSenseReolinkVLANsIP Cameras & NVRWordpresscPanelLinuxUbuntuFreePBXYealinkAppleArubaTP-Link

One team for the whole stack.

Take one service or all of them. Either way it is the same technicians supporting your environment, and they already know how it is put together.

Managed IT Support

Proactive monitoring, patch management, and everyday support, so your team can get on with work instead of wrestling with technology.

See what we cover

Cybersecurity

Email protection, endpoint security, and backups that get tested by restoring from them. Defenses sized to your business and your budget.

Close the gaps

Cloud Management

Microsoft 365 and Google Workspace set up properly: email hosting, migrations, Teams structure, and the security settings most people never turn on.

Plan a migration

Networking & Wi-Fi

Business-grade network design, Wi-Fi that reaches the whole building, firewalls, structured cabling, and ongoing management. Labeled and documented when we leave.

Scope a build

Phones / VoIP

Modern VoIP and hosted PBX systems that typically cost less than the lines you are replacing, with number porting handled so nobody misses a call.

Move your phones

Security Cameras

IP cameras, NVR systems, and remote viewing, installed cleanly and segmented onto their own part of the network.

Cover your property

See every service, including website design & hosting

Why Uplink

IT support that feels like a neighbor, not a vendor.

We serve the Upper Cumberland because this is home. It shows up in who picks up the phone, how we explain things, and what ends up on your invoice.

Start a conversation

  • Genuinely local

    We are based in Cookeville and serve the region we live in. When you need someone on-site, one of us drives out. Your call does not get routed to a queue in another time zone.

  • Plain-English communication

    We explain what is happening and why, in language that makes sense. If a term needs unpacking, we unpack it.

  • Security built in

    Security is part of the design from the start, whether we are setting up email, laying out a network, or recommending software.

  • After-hours emergency support

    IT problems do not keep business hours. Emergency support is available outside normal hours at an after-hours rate.

  • Honest, upfront pricing

    We tell you what you need and what you do not. Pricing is clear and fair, and you will not get a surprise invoice.

Shopfronts and a parked pickup truck on a small-town main street at dusk
A small office reception desk with a phone, notepad and potted plant
Patch cables plugged into a rack-mounted network switch
Coverage

Proud to serve the Upper Cumberland.

Based in Cookeville, we provide on-site IT services within roughly 60 miles, covering much of the Upper Cumberland and the surrounding counties. If your server closet is inside this ring, someone can be standing in it.

Cookeville Crossville Sparta Livingston McMinnville Smithville Lebanon Carthage Jamestown Gainesboro Monterey Algood & Baxter

Remote support may be available for clients beyond our standard service area. Get in touch and we will talk through your situation.

View the full service area
Roughly a 60-mile on-site radius from Cookeville, TN

Trusted across the Upper Cumberland.

Mckenzie R. ★★★★★
“The work Steve completed for us in 2019 speaks to the quality of work he brings to his new company today. He designed and installed a custom firewall with segregated networks, hardwired our entire home, set up our Wi-Fi inside and outside in a shop, and installed our security cameras. Everything has been reliable for years, and we've had zero issues. Steve is knowledgeable, professional, and takes pride in doing the job right. I highly recommend him and his company!”
Ginger F. ★★★★★
“Steve is top notch in my book! He has a wealth of knowledge in the IT industry. He is dependable, honest, and professional.”
Melissa F. ★★★★★
“Quick response. Very professional and knowledgeable.”

Ready to simplify your IT?

Tell us what your business needs. We will listen first, then recommend what fits your situation and your budget.

Request a consultation Or call (931) 526-6010 Mon–Fri 8:00–5:00 · after-hours emergency support available